CELOS APPs

APP-based control interface for consistent digital workflows in machining & manufacturing

Overview

Ideation, Interaction Design, Prototyping, Responsive Design, UI Workshop, UI Design, User Requirements Control, Wireframing
My Role
Design Lead, Product Owners (PO), UX Architect, Senior UX/UI Designer, 5-Person Dev Team
Collaborators
DMG MORI AG
Client
6
Duration Time (Month)
2022
Completed Date (Year)

Briefing

DMG MORI AG is a worldwide leading manufacturer of machine tools and is actively advancing the future fields of automation, digitization, and sustainability.

CELOS was developed by DMG MORI in 2013 and is a control-independent system that optimizes the interaction between man and machine. There are a total of 27 CELOS applications that assist the machine operator in the processing of production orders - from planning and production to service. These digital workflows make it possible to consistently organize, control, and monitor production processes. The APP menu gives the machine operator direct access to all of the available applications, similar to a smartphone.

Outcom

Six applications were further developed and designed within six months, as well as completely new applications were created. To accomplish this, the CELOS design system was used, and responsive layouts were created to ensure that the designs cover all breakpoints. Furthermore, icons were created in accordance with the CELOS Icon guidelines. Moreover, UX techniques and UI guidelines were followed to make the product user-friendly.

The 4 Ws – Problem Statements
I used a problem statement to identify and frame the issue that needs to be investigated and solved as well as to convey the discovery's scope and focus.
1. Who is affected by the problem? 

In other words, who is the target user? The following users are affected:

  • Machine Operator
  • Store Manager
  • DMG Mori Employees
  • Third-Party Users and Clients
2. What is the problem? 

The CELOS apps are used by different target users and cultures on various screen sizes and third-party users in various environments. The main issues are:

  • inconsistency in the app's design of previous CELOS versions
  • no consideration of personas
  • deficiencies in the application logic, informations architecture and navigation
  • missed concept and design of important apps feature
  • not using of design system
  • no adaption of corporate design for third-party users

Therefore, there is a need for:

  • making uniform design and redesign of all apps
  • responsive layot
  • wireframe and prototyping
  • consistency use of design system, consistent navigation, consistent page layouts, or consistent control elements
  • user flow and information architecture
  • design of new features
  • take user needs into account when creating and designing new applications and features
3. Where does it happen? 

The digital environments in which the user experiences the issue are:

  • machine controls with touch panels
  • web browser
  • mobile devices

Involved user are:

  • Machine Operator
  • DMG Mori Employees
  • Store Manager
  • Third-Party Users and Clients
4. Why does it matter?

Solving the problem will benefit the user and the company, as it achieves:

  • the consistent design prevents confusion among users, which saves time when completing tasks and saves time using various apps
  • recognition of CELOS, brand positioning in the marketplace
  • improve usability by creating consistency
  • modern and contemporary design
  • cost savings in the development of new applications and functions
  • user-friendly product
Reflection

Reflection

To make a complex app user-friendly and modern, the designer must first understand the user requirements and create an appropriate user interface. Keeping this in mind, Nikolay did an excellent job.

— Mirza Danic, Product Owner

Designing cutting-edge applications for Industry 4.0 is both a challenge and a privilege. I had the opportunity to work closely with a variety of stakeholders, project owners, and international developers and designers.

The project was completed successfully not only because I personally and creatively benefited from participating in it, but also because of the president of the company, Dr.-Ing. Masahiko Mori is satisfied with the created applications.

As a result, the interface for the industrial sector was designed to be consistently, timely, user-friendly, clear, and intuitive. That translates to 15 product applications conceptualized to development, over 250 concept UI to UI developed interfaces approved by the client, unified multi-application and third-party apps, responsive design, design system, guidelines, and icon unification created.

Process

Process

I worked on four general steps to develop this large project: Requirements, Wireframe, Responsive Design, Digital Prototyping. The project involved extensive UX and UI design. Several project owners, developers, and designers were involved and the project team worked in design sprints. Three applications are shown below: Documents, Operator Workbook, and Tool Master, which represent the full scope of working method as well as the design of the user interface.

Step 1
Requirements
Step 3
Wireframe
Step 4
Responsive Design
Step 4
Digital Prototyping

Steps

Please choose the following steps to discover the implementation of the project.

1. Requirements
Apps: Documents, Operator Workbook, Tool Master

The approach for this project started with the briefing about the application, then the requirements were clarified. The features, functions, and tasks that must be completed for a project to be considered successful are referred to as project requirements (or to at least be wrapped up). Additionally, in UX workshops, the various goals that need to be achieved were defined. This gives everyone involved a clear framework within which they can work.

Please select filter for more content.

Documents APP – Old Design and requirements

The task for the document app was to redesign and redefine it in accordance with the CELOS design system and user needs, based on the PO briefing. So, using the card sorting principle, I generated initial concepts and potential user requirements. As a result, after logging into the CELOS system, the user can access all of the files on the system, such as documents, images, and videos.

Documents App is a standard app by CELOS Apps - Digital reference tool for documents, so instantly available information reduces machine downtime. The app give  Library of all machine & control manuals, storage of any customer specific documents, full text search & bookmark function for recurring reference areas.

A machine is equipped with various types of documents such as operation manual, programming manual, CELOS manual, circuit/ladder diagrams, maintenance manual, optional feature manual etc. Those documents should be imported at commissioning process. Users read documents to understand functionality of the machine or trouble shoot issues.

Old interface of documents app screens
Old interface of documents app screens
Card Sorting of ideation and user requirements
Card sorting, ideation and user requirements
Operator Workbook – requirements excerpt

Based on the PO briefing, the task for the Operation Workbook app was to redesign and redefine it in accordance with the CELOS design system and user needs. Using the UX Methods, I created initial concepts, potential user requirements, information architecture, site flow, and user flow.

With the standard CELOS app Operator Workbook, the user (machine operator) can operating the App from any CELOS PC workstation, automatic importing and systematic management and preparation of jobs. This optimizes machine utilization and setup times. The app allows that jobs can be imported directly into CELOS. The customer no longer has to manually transfer his jobs from the MES system into CELOS, but can set up an automatic transfer that enables data exchange from his MES into CELOS. The prerequisite for the direct import is that the customer's MES system provides the jobs in the job-specific .cba data format and stores them on the specified directory within CELOS.

Two old interface versions of operator workbook app
Two old interface versions of operator workbook app
Information architecture of operator workbook app
Information architecture of operator workbook app
Site flow of operator workbook app
Site flow of operator workbook app
Low-fidelity user flows of two different tasks including micro-interactions
Low-fidelity user flows of two different tasks including micro-interactions
Tool Master– requirements excerpt

The POs presented the basic functions and user needs for Tool Master, a completely new app. So the task was to design and develop the app. The concept, information architecture, and site flow of the application were further developed in UX workshops.

Tool Master is a production group app that assists the machine operator during the manufacturing process. It includes the following features: the creation and management of digital tools; the setting of tool parameters; the recording of presetting data; the analysis of recorded tool and process data; improved handling of physical tools (loading and unloading); the identification and adjustment of digital and physical tools; tool change list for anticipated, optimized retooling; the display of all tools required for a job; automatic loading list generation; generation of an unloading list through the automatic detection of all tools not required for subsequent jobs.

Example ideation of microinteractions from tool master app
Example ideation of microinteractions from tool master app
2. Wireframe
Apps: Documents, Operator Workbook, Tool Master

The wireframe step is where the actual creation of the solution identified in the first step begins. This ensures that the page structure, layout, information architecture, user flow, functionality, and intended behaviors are all clearly visible. It also allows all stakeholders to agree on where the information should be placed before the developers begin programming the interface.

I created three conceptual interactive drafts for each product. After evaluating the variants, the most optimal solution according to the requirements was chosen and implemented.

Please select filter for more content.

Documents APP – Key Wireframes (Excerpt)

Responsive wireframes were made in accordance with the CELOS system's requirements, which call for the app to be usable on a variety of screens, devices, and orientations. The wireframe also included user interaction and flow.

The Documents App display the documents list and documents search, adding a document via filled action button, editing a documents via frameless button, searching in files or in pages and showing the results, detailed view of the document with several actions like share, comment, pagination, expand and collapsed, zoom in and out, full screen, mark.

The chosen wireframe also has the benefit of requiring the user to exert 50% less effort to find important information.

Excerpt documents app mid-fidelity wireframes of siemens full screen width 1920dp and split screen width 640dp (from top to bottom)
Excerpt documents app mid-fidelity wireframes of siemens full screen width 1920dp and split screen width 640dp (from top to bottom)
Excerpt entire wireframe with comments as well as interactive workflow of documents app on siemens full screen width 1920dp (from left to right)
Excerpt entire wireframe with comments as well as interactive workflow of documents app on siemens full screen width 1920dp (from left to right)
Operator Workbook – Key Wireframes (Excerpt)

The CELOS system required that the app be usable on a variety of screens, devices, and orientations, so responsive wireframes were created. User interaction and flow were also included in the wireframe.

With Operator Workbook, jobs can be imported directly into CELOS. The customer no longer has to manually transfer his jobs from the MES system into CELOS, but can set up an automatic transfer that enables data exchange from his MES into CELOS. The prerequisite for the direct import is that the customer's MES system provides the jobs in the job-specific .cba data format and stores them on the specified directory within CELOS.

Excerpt mid-fidelity wireframes for Siemens full screen and split screen (f.t.t.b.)
Excerpt mid-fidelity wireframes for Siemens full screen and split screen (f.t.t.b.)
Tool Master – Key Wireframes (Excerpt)

The CELOS system required that the app be usable on a variety of screens, devices, and orientations, so responsive wireframes were created. User interaction and flow were also included in the wireframe. Due to its extensiveness, the product has been split into two execution phases: phase one as MVP (minimum viable product), and phase two as an advanced implementation. So the MVP phase should be designed first. The app concist into four categories: Tool Management, Required Tools, Un-/Load/Swap, and Tool Queue.
The following features are included: Target-Actual- Comparison of the magazine occupancy for tool overview, all registered tools, a loading list with all tools required, unloading list with tools not required, assessments of the magazine configuration for subsequent orders, display of all tools, all the tool information necessary for the production process can be managed centrally, with tool data accessed by various systems at the same time, all process-related data is stored in a central tool management system, making the history of a tool transparent and fully traceable.

Excerpt of tool master app key mid-fidelity wireframes for three main navigation sections: tool management, required tools, queue execution
Excerpt of tool master app key mid-fidelity wireframes for three main navigation sections: tool management, required tools, queue execution
3. Responsive Design
Apps: Documents, Operator Workbook, Tool Master

The responsive layout grid of CELOS was used to maintain design consistency for the various screen sizes of the different machine control brands. Additionally, the screens for the machine control manufacturers Siemens, Heidenhain, and MAPPS were designed using the CELOS Design System.

Please select filter for more content.

Documents APP – Responsive Design (excerpt)

Key designs for the app are shown below. It displays the layout for the various screen sizes of the machine controls, including full and split-screen views from Siemens and a two-thirds screen view from MAPPS.

The design of the app according to the CELOS Layout shows on the left the side navigation with the sections: Manuals (documents), Images and Videos and on the right the content with various file informations and interface interactions. Also On the top bar is the CELOS apps navigation and current machine vital functions,  as well as in the dark top bar the system navigation, machine and operator status.

Homepage of documents app, on desktop
Homepage of documents app, on desktop
Visual documents app, active search bar, on desktop
Visual documents app, active search bar, on desktop
highlighted area homepage of documents app, responsive layouts for Siemens: 640dp and 1920dp, and MAPPS: 1150dp, (f.t.t.b.)
Highlighted area homepage of documents app, responsive layouts for Siemens: 640dp and 1920dp, and MAPPS: 1150dp, (f.t.t.b.)
Visuals of documents app, responsive layouts for Siemens: 640dp and 1920dp, and MAPPS: 1150dp, (f.l.t.r.)
Visuals of documents app, responsive layouts for Siemens: 640dp and 1920dp, and MAPPS: 1150dp, (f.l.t.r.)
Operator Workbook – Responsive Design (excerpt)

Key designs for the app are shown below. It displays the layout for the various screen sizes of the machine controls, including full and split-screen views of Siemens, as well as mobile. tablet and full-screen size of Heidenhain, and a two-thirds screen view of MAPPS.

The design of the app according to the CELOS Layout shows on the left the side navigation. For example the start screen is the machine Backlog section where the job can be transferred and prepared. There is a drag and drop list status icons, settings, tabs for two views of the section: open and archive jobs, and primary action button with icon to create new job.  The list cells with icon are expandable to see the related information file names, tool status etc. The second navigation section is Job Preparation where the user can see a queue of the jobs with details - Details: Werkstück image with function to edit it, editable job information wie title, cloud status etc.

on selected job from the queue and editing function. The queue is on the top of the content area.
Also On the top bar is the CELOS apps navigation and current machine vital functions,  as well as in the dark top bar the system navigation, machine and operator status.

Highlighted area homepage of operator workbook app, responsive layouts for Siemens: split screen 640dp and full screen 1920dp
Highlighted area homepage of operator workbook app, responsive layouts for Siemens: split screen 640dp and full screen 1920dp
Highlighted area homepage of operator workbook app, responsive layouts for Heidenhain: split screen 640dp and full screen 1920dp
Homepage and key screens example for responsive designs of the app field on three layout sizes for MAPPS:
Tool Master – Responsive Design (excerpt)

Key designs for the app are shown below. It displays the layout for the various screen sizes of the machine controls, including full and split screen views of Siemens, as well as mobile. tablet and full screen size of Heidenhain, and a two-thirds screen view of MAPPS. The design of the app according to the CELOS Layout shows on the left the side navigation.

Key view of Tool Management part showing seleceted raw with no lifetime for multitool, screen width 1920dp
Four key visuals of Tool Management: empty state, active filter, no lifetime of tool, lifetime scale of tool (from top to bottom).
Key visual of Required Tools part showing selected file, tools overview list and snack bar, screen size 1920dp
Four key visuals of Required Tools: empty state, selected file and tool list, stacked ui of tool magazine, queue preparation (from left to right).
Key view of Queue Execution part showing overview with tool illustration, screen width 1920dp.
Four key visuals of Queue Execution: system in progress, queue runs, missing tool, queue completed (from left to right).
Example of the app with screen size width 640dp
Four key examples of the app with screen size width 640dp
Two example of the app screen for MAPPS with app screen size 1115dp x 1350dp.
4. Digital Prototyping
Apps: Documents, Operator Workbook, Tool Master

An exciting step in the design process is digital prototyping. Teams can test and validate ideas using prototypes that resemble the finished product before presenting them to stakeholders and ultimately transferring the final designs to engineering teams for the development process.
In order to identify and address participants' user pain points during usability testing, prototypes are crucial. Therefore, to test user interfaces, interactions, and the way users interact with a product, I created high-fidelity prototypes as well as screen flows.

Please select filter for more content.

Documents – Screen flow (Excerpt)

Screen flows include high-fidelity screens that are page layouts of the completed application. They are detailed and reflect the true size and visual appeal of a future product.

To meet the project's requirements and provide stakeholders and developers with an accurate representation of the finished product, I created screen runs of screen sizes with the greatest variance.

Examples of screen flow for Siemens, desktop and split screen (640dp), (f.t.t.b.)
Examples of screen flow for Siemens, desktop and split screen (640dp), (f.t.t.b.)
Operator Workbook – Screen flow (Excerpt)

Screen flows include high-fidelity screens that are page layouts of the completed application. They are detailed and reflect the true size and visual appeal of a future product.

To meet the project's requirements and provide stakeholders and developers with an accurate representation of the finished product, I created screen runs of screen sizes with the greatest variance.

Examples of screen flow by screen size for MAPPS: 1115x810dp, Siemens 640x1080dp, Heidenhain 1560x1020dp and Siemens 1920x1080dp (from top to bottom)
Tool Master– Screen flow (Excerpt)

Screen flows include high-fidelity screens that are page layouts of the completed application. They are detailed and reflect the true size and visual appeal of a future product.

To meet the project's requirements and provide stakeholders and developers with an accurate representation of the finished product, I created screen runs of screen sizes with the greatest variance.

Prototyping
More Projects

More Case Studies

You might also be interested in the projects below.

1 of 2 Projects
project image
CELOS with Heidenhain, MAPPS and Siemens controls (f.l.t.r.)
UX Design · 2022

CELOS – Machine & Manufacturing

What to anticipate: design system, icon design, information architecture, prototyping, responsive concept, wireframe,user research

The CELOS is a cutting-edge operating system to support production processes. CELOS supports DMG MORI customers in integrated digitization.

Show case study
2 of 2 Projects
project image
Home page of the CPC customer view
UX/UI Design · 2021

Clever Project Composer (CPC)

What to anticipate: design concept, guidelines, icon design, information architecture, interaction logic, layout, prototyping, use case,design system

The Clever Project Composer (CPC) is an online communication tool for quickly and easily planning and visualizing complex design projects.

Show case study
Preview CELOS APPS
Clever Project Composer (CPC)Next

Get in touch!

Do you want to talk about a project, work together, or simply say hello? Feel free to email me at contact@nikolaynikolov.ch. I'd love to hear from you!